Shipping & Returns

Online Return Process

1. 1

   Start Your Return

   Log in to My Account → Order History and click "Start a Return" on any delivered order. You can also email hello@one4three.co with your order number.

2. 2

   Select Items & Reason

   Choose which items you’d like to return and select a reason (wrong size, changed mind, defective, etc.). If exchanging, select your preferred replacement size or color.

3. 3

   Choose Your Return Method

   Prepaid Label (free for exchanges) — we’ll email you a USPS/UPS label. Self-Ship (for refunds) — use any trackable shipping method to send items back.

4. 4

   Pack & Ship

   Repackage items in their original packaging (or any secure packaging). Attach your label and drop off at any USPS or UPS location.

5. 5

   Refund Processed

   Once we receive and inspect the item, your refund is processed within 5–7 business days to the original payment method. Exchanges ship immediately upon receipt.